Return & Refund Policy

• Returns: You may request a return within 24 hours of receiving your order.
• Eligibility: Items must be unused, unworn, in original packaging, with tags, and accompanied by proof of purchase.
• Return Request: Email jn2310507@gmail.com before sending any item. Returns sent without prior approval will not be accepted.
• Damaged or Incorrect Items: Contact us immediately if your order arrives damaged, defective, or incorrect.
• Non-Returnable Items: Personalized/custom products, perishable goods, personal care items, hazardous materials, sale items, and gift cards cannot be returned.
• Exchanges: Return the original item (if eligible) and place a new order for the replacement item.
• EU Orders: Customers in the European Union may cancel or return their order within 24 hours of receiving it, provided the item meets the return conditions.
• Refunds: Once your return is received and approved, your refund will be processed to your original payment method within 10 business days. If you haven't received your refund within 15 business days after approval, contact jn2310507@gmail.com.